Basecamp: My Cloud Collaboration Toolbox
As one of two administrators, I use Basecamp to support professional, personal and volunteer projects. The range of projects that I've …
Starting at $15 per month per user
View PricingOverview
What is Basecamp?
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
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Popular Features
- Task Management (117)4.949%
- Team Collaboration (117)4.343%
- Document Management (109)3.838%
- Resource Management (98)3.838%
Reviewer Pros & Cons
Author, Analyst, Editor, Researcher
Self Employed (Information Services, 1-10 employees)
Pricing
Basecamp Business
$99
Cloud
Per Month [Unlimited Users]
Basecamp Personal
Free
Cloud
Limited Capabilities
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://basecamp.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month per user
Product Demos
Basecamp Demo
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Garmin Basecamp demo - Part III
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Garmin Basecamp demo - Part II
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Basecamp - 2-minute Demo
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Garmin Basecamp demo - Part I
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Basecamp Project Management Review
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Basecamp?
Basecamp is a web-based project-management tool developed by 37signals in Chicago and launched in 2004. The Ruby on Rails framework was extracted from the Basecamp project.
Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.
Basecamp offers features standard to project management platforms, including to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking and a calendar, and a messaging system. Mobile accessibility is supported. Notably, it supports unlimited users. It also offers integration with 37signals' own Campfire product, which expands the group messaging functionality of the core platform. Customization, accessibility, and functionality are extended further by the broad range of apps available for free from 3rd parties. A 2-month free trial is available. Pricing is dependent upon space requirements and the number of concurrent projects, not the number of users.
Basecamp Integrations
Basecamp Competitors
Basecamp Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
Basecamp starts at $15.
Reviewers rate Quotes/estimates highest, with a score of 8.3.
The most common users of Basecamp are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Based on user reviews, here are the three most common recommendations for Basecamp:
-
Learn and Utilize Basecamp's Features: Users recommend taking the time to learn about all of Basecamp's features and functions. They suggest getting training or working with someone experienced in Basecamp to fully utilize the platform. This recommendation helps users make the most out of their Basecamp experience.
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Set Up a Standardized System: Many users suggest setting up a system or process that everyone can follow when using Basecamp. This recommendation helps to ensure consistency and streamline project management within teams.
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Consider Other Tools for Advanced Functionalities: While users find Basecamp handy for organizing projects, offering instructions and feedback, some reviewers suggest using a more advanced tool, like Monday.com, for large teams collaborating on projects. They advise evaluating additional functionalities and comparing prices before deciding on Basecamp.
Overall, users recommend considering Basecamp as a low-cost option for small teams with straightforward projects. It is recommended for organizing projects, managing workflows, facilitating team cooperation, linking departments, coordinating tasks, and storing data. However, users caution against using it for purposes other than its intended use and highlight that compared to more advanced tools, it might seem basic and limited in benefits. It is also suggested to stay updated with appropriate titles and efficiently organize projects while using Basecamp. Additionally, Google Drive is recommended for file management purposes.
Attribute Ratings
Reviews
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January 10, 2024
Basecamp: My Cloud Collaboration Toolbox
As one of two administrators, I use Basecamp to support professional, personal and volunteer projects. The range of projects that I've used Basecamp for are: - Multiple book writing projects; - Research projects; - Volunteer organization development projects and - Side gig/income stream development projects.
- Task management
- Collaboration with colleagues
- Discussion of relevant issues
- Cloud storage of data/files
- Kanban board
- To-do lists and reminders
- Search content of ALL file types
- Video collaboration
Score 1 out of 10
Vetted Review
Verified User
Basecamp is a project management software we used for a short time to help collaborations and organizing projects. In my experience, the software was hard to use, not intuitive, was hard to use and confusing for clients, and what finally did it for me was the lack of notifications. It literally did not notify me, teammates, or the client multiple occasions. Finally I said enough - I said this software is costing me clients and money far beyond its value, and stressing all parties out just by using it. I do NOT recommend Basecamp.
- Charge too much
- Fail to notify parties of new communications
- Confuse customers
- Functions are hard for clients to use and collaborate with
- Messages ( including important ones ) were not being received by other parties when we or they would ping each other. We would sit there waiting for each other, while we had often both already responded. Costs time, looks bad, annoying. Was nail in the coffin for us with Basecamp. We paid ahead for the year and I still axed it half way through for ClickUp, which is much much cleaner.
- In my experience, the interface is not intuitive, and is ugly.
- In my opinion, the price is way too high for failing basic proj mgmt app needs
January 04, 2023
BaseCamp Review
I've enjoyed using Basecamp a lot. I've worked on a lot of projects with this software, and it's proven crucial for project management. Real-time communication has been remarkably effective. It was exceptional because of the app integration. I can automate my Basecamp tasks utilizing well-known integration services that are compatible with Basecamp.
- Communication
- Project Management.
- Task management.
- Check Ins.
- Showing the activity status of team members.
- Can't download files effectively on mobile phone.
Score 3 out of 10
Vetted Review
Verified User
We use Basecamp as a project management tool. Although it does it's job, the layout isn't very intuitive and it's a bit confusing how the projects are managed. Other project management tools seem to organize projects in a layout that makes more sense. It is a nice feature that Basecamp has a generic chat function built in, that doesn't need to be tied to a specific project, however, these days it seems most organizations use Slack for their internal communications.
- Project Management
- Task Assignment
- Layout and User Experience
- Clearer Project Organization
January 13, 2022
Basecamp Fan for Life
Our design and development company uses Basecamp as our primary project management system and single source of truth for all our projects. It enables our remote distributed team to collaborate on projects and communicate with our clients. Our company relies on it for our daily to do lists, sharing updates with the team, and monitoring project status and progress.
- Ease of use - friendly enough for less tech-savvy clients
- Control of user permissions - we can manage which data the client has access to and which is internal facing, as well as assign different team members access to different projects
- Auto updates and notifications - each user controls how and when they receive various types of updates, and auto-checkins keep everyone up to date
- Simplified task management ensures that the process stays streamlined
- While creating sub-groups within lists is helpful, it would be nice to have a better way to tag tasks with attributes, like priority level
- Rigid structure is nice for simplification, but for some projects more flexibility is needed
- No Gantt-type view or way to create dependencies or relationships between tasks and deadlines
November 23, 2021
Basecamp works great for our simple, limited scope of needs
Though we used to use basecamp for client communications, at this point our basecamp usage is limited to just being a simple QA tool. We use it to map out web functionality and modules we'll need for a build, and then as development finishes up, we'll use basecamp to log QA issues that we find throughout the development.
- Organized projects.
- Simple, snappy interface.
- Supports video and images within tasks.
- Would be nice to have lists within lists.
- Bulk add of users.
- More developed tagging structure.
August 11, 2021
Based at Basecamp and loving it!
We use Basecamp to assign tasks to employees, to create certain teams of people to work on certain projects together, to set deadlines, to monitor performance, to keep everyone accountable, track progress and performance and so much more! Also great to upload attachments, spreadsheets, pictures etc. It helped solved endless emails and the frustration of missed deadlines .. great service! highly recommend!
- easy to use
- time saving
- used friendly
- add voice control feature - Siri etc..
- better design
- more color selection
July 14, 2021
Set up your Basecamp and climb to new heights!
Basecamp is used as a central hub for project management, task routing and a general Kanban board type production schedule. We utilize Basecamp for document storage and archiving as well as group coordination and conversation thread management. We have specialized, dedicated threads stored for onboarding, process controls, and process improvement that all new employees review and adjust during their onboarding phase. This solves many business problems for us at once.
- Document storage
- Task management
- Message boards
- MS Office integration (outside of Project Buddy)
- More intuitive permissions controls
June 17, 2021
Better options out there (for us at least)
We used Basecamp as the project management software of choice from a vendor tasked with the migration/development of our new website. All communication was to be funneled through the app along with any files and assets needed. To my knowledge, no one else on campus is using it. We were using it as a PM tool with a third-party vendor.
- Easy to get started
- easy to add/onboard team members
- web/mobile access
- Horrible user experience
- Messy chat threads
- Was hard to find what the vendor was referencing at times--was the file I need in the messy thread, the files tab, or somewhere else?
We used Basecamp to coordinate remote workers and contractors on shared projects and to establish workflows to coordinate those projects. Basecamp offers lots of flexibility, but there's little you can to do benefit from economies of scale in executing similar projects over and over again and that represents 95% of the projects our organization does. Each project becomes a silo, and when you care about 10 simultaneous, similar projects, BaseCamp is less than ideal.
- Basecamp is easy to get started using.
- Basecamp has a friendly interface.
- Basecamp allows for community and communication.
- Basecamp lacks a powerful templating system.
- Basecamp silos each project.
- Basecamp lacks a detailed single pane of glass/dashboard to oversee multiple projects.
We have several platforms in-house for project management. When I arrived, we moved ahead with [Basecamp] to manage our project load for the IT department projects. Creating a standard for the IT department will allow our organization to expand its usage across multiple business units in the future.
- Quick Updates
- Creating Project Timelines with Notifcations
- Cost
- Mobile
- Visibility
- The use of hash tags to update people via keywords
- Reporting on the pace of projects
- Better Dashboards for reporting and executives
- Email integration
We use Basecamp to manage tasks, communication and documents with our clients. Instead of just using email (where things would be easily lost), we create a project for each client to keep projects on track and to have a centralized location where everything related to the project lives. This makes it much easier to find things or reference past communication without having to waste time sifting through past emails.
- Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
- The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
- Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
- I wish Basecamp had more view options. For example, it'd be nice to have a built in gantt option like other task management tools have.
- Basecamp does not have the ability to add subtasks to tasks.
- Time tracking is not built into Basecamp. You have to use third-party integrations if you want to add a time tracking feature.
We use [Basecamp] as a small team to track our team's coverage on different ticketed issues that arise. This way, we can determine team member bandwidth, figure out the status of different tickets, and provide robust reporting so executives can get a snapshot of the work in progress. As far as I know, it's not used beyond our team.
- Recognizable brand allows for immediate software acceptance
- Pretty solid APIs to pull in data from other platforms
- Lightweight software that can be accessed from anywhere
- Honestly, I struggle with the User Interface -- it's not intuitive
- I wish there was more extensive drag-and-drop functionality
- I struggle to figure out the stage of a project at certain points
We wanted to use Basecamp primarily as a singular hub for all of our remote work. We mainly use it as a project and task tracker, idea board, document dump, and chat. It helped us transition smoothly to remote work as we are able to coordinate ideas, tasks, and documents in one place across various departments with varying levels of tech savviness.
- Ease of use
- Simple and clear layout
- One tool for almost everything
- Not good for complicated projects
- No dependency tracking
- No subtasks
- Slow to load
- Delayed or missing notifications
Basecamp is used across the whole [organization] to coordinate staff and volunteer teams at various levels. It helps to foster communication between teams, especially when it is difficult for all of the members to be in the same place at the same time. It is helpful for keeping records of meetings and work that has been done, as well as setting up reminders for tasks and recurring events.
- Easy to organize teams and projects
- The project templates are helpful if you have yearly events, etc
- Customizable notifications settings are great
- It would be great to be able to integrate the to-dos into the calendar
We use Basecamp to communicate with our offshore development team for our digital learning platform. It is only used by our digital learning team to communicate with this specific vendor. No other department or team in our organization uses it. We use it to discuss new features for the platform in depth, in order to keep the user stories on our development tracking platform cleaner and less cluttered. It is a great way to keep in touch with the dev team on more complicated features that will span multiple sprints, and to work out strategies for how to build and deliver those features.
- Provides a consolidated feed of recent activity (messages posted, discussion threads, sprint planning and recap posts, etc.).
- Provides email updates on what has been happening on the board, with the option to not email you during non-work hours.
- Allows for both synchronous and asynchronous discussions, which is great for working with offshore teams.
- Does not allow for information to be automatically ported over (via API or similar) to our user story tracking platform.
- Doesn't provide an easy way to search for file or image attachments that were added in various discussion threads.
- Unclear how or why some files are accessible via the Docs & Files tab, and some aren't.
My team used Basecamp as a task management tool to track our projects and progress. It was also used to communicate with an external vendor and keep all of our collaboration in one place. With each thread, we can pick and choose who to include and attach documents and links as needed.
- Basecamp has a user friendly interface that's quite straightforward and intuitive
- Basecamp allows organization by "projects" and "discussions" so everything is easy to find if you label things
- Basecamp sends an email for every new post or reply so that you get notified for updates in the platform
- When selecting and uploading files, there isn't an option to drag and drop
- To my knowledge, there isn't an option to include a link as an anchor text. It will be the entire URL that's being displayed if you insert a link
Basecamp was implemented as a project management software to improve coordination, accountability, and file exchange between events, brand/communications, and fundraising teams. Individuals and distinct teams also were encouraged to explore Basecamp as a to-do/personal project management software to keep track of deadlines and workflows. This was the first attempt at an org-wide project management software.
- To-Do lists
- Collaboration
- Accountability
- Privacy controls
- Mobile app/desktop app syncing
- Cost
- Relational deadlines and workflows
- Calendar-view project management
- Design
- Prioritization
April 08, 2021
Cost-Effective and Feature-Rich
Score 8 out of 10
Vetted Review
Verified User
Basecamp is our core platform for the management of all projects across the business division. It is used by all my delivery teams as well as my clients who are users in multiple departments within the organisation. We also provide access to users from external organisations that are a blend of subcontractors working for us and collaboration clients from other businesses.
The primary role for Basecamp is our unified platform for tracking and progressing work across all our delivery programmes. We wanted to centralise this in a single toolset to ensure all stakeholders have full and clear visibility on all communications, progress and plans. A key driver for this choice of platform is to do away with multiple services that result in disjointed flow, such as email, document repositories and desktop documentation tools.
The primary role for Basecamp is our unified platform for tracking and progressing work across all our delivery programmes. We wanted to centralise this in a single toolset to ensure all stakeholders have full and clear visibility on all communications, progress and plans. A key driver for this choice of platform is to do away with multiple services that result in disjointed flow, such as email, document repositories and desktop documentation tools.
- Ease of use meaning that non-technical users can be onboarded with minimal training required
- Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
- Good collaborative features to encourage adoption and management of end-to-end process on Basecamp
- Ability to create project & task list templates to speed up new project/task creation
- Reporting is limited; some export facilities to track task progression would help
- The ability to create recurring tasks
I use Basecamp as a project organization system that is used by myself and some other coworkers. We use it to create and assign tasks, input descriptions and due dates, attach files, etc. We can keep up with the status of the tasks together, get email notifications about when the tasks are updated or come due, etc. They are grouped into different projects for each client so we can keep things organized, but we each have our own personal dashboard that shows tasks that are due soon across all projects. It is used across the whole company as well as some external contractors so we can coordinate marketing efforts, development efforts, design efforts, etc. If we didn't use Basecamp, we would not be as organized and accountable for the projects and tasks we're working on.
- The interface is beautiful and intuitive
- It is very easy to see what tasks you need to work on
- Coordination between other users is simple and effective
- I'd like to see some other visual representation of tasks, like a Kanban board
- The calendar-based report of tasks would be helpful but it was too crowded
- Recurring templates were a pain to use (e.g., if you want the same tasks every month)
March 04, 2021
Basecamp is all the Buzz!
Score 10 out of 10
Vetted Review
Verified User
I use Basecamp to connect with donors, members, and others especially leading up to a meeting or event. A couple of us use this in our department. It allows us to easily communicate updates for events, meetings and to market our events easily to groups. We are able to quickly share information and have a discussion about our upcoming meetings. It is a great way to create buzz about focus groups and other donor and member opportunities.
- Unlimited users and projects. It's great for multiple purposes and it allows you to receive a free two month trial without providing a credit card and it gives you access to every tool and feature unlike many other softwares.
- User friendly. It's a simple design and you don't need to worry about losing information as it auto saves everything. You are able to retrieve any deleted files for about a month. The mobile apps are great and Basecamp allows you to make a to do list.
- Customer support is efficient even though they don't provide the level of support other software does, they are quick to respond to emails and questions.
- It's great at allowing you to have a detailed discussion with a group, advertise an upcoming event and easily provide updates. They send email communications when there is an update in a group you are in however you could filter and opt out of this feature.
- Unable to customize your interface. You are unable to insert a logo or change features like color schemes.
- It's limited in features. It's great for task management and communication. There needs to be more reporting and budgeting.
- To do items are unable to be set to recurring, i wish there were more in depth features for customization. There's a lack of a traditional calendar view.
May 10, 2020
Solution for projects and team communication.
It has helped me a lot to keep in better communication with the clients and employees of the company, thus improving the relationship within the workplace. I have been able to obtain better results in the management of a project, thus being able to specify each objective correctly, completely, and without any setback. It has kept us really up to date, organized and synchronized with projects and team communication, and at the same time with the client. It has been possible to have a pleasant and comfortable experience with this platform, and it has not taken much effort to learn how its tools are used.
- The interface has been very useful since it is intuitive and easy to configure since this platform is based on simplicity.
- No professional recruitment is needed to be able to operate within the platform.
- It is very simple to be able to create and assign tasks to users, in addition to being very simple to be able to follow up on it.
- The ability to manage users is incredible and you can also include clients in projects that are carried out.
- It is not very customizable in terms of aesthetics, hopefully, it could be adapted to the characteristics of the company.
- Sometimes it is a little difficult to keep the thread of the conversation since everything is together and you cannot make comment sections if you have to ask a separate question.
- I think Basecamp is very basic for great projects as it lacks many functions and tools.
January 24, 2020
I love Basecamp
Basecamp is used for a project with different parties to stay connected and share experiences.
- Message board where people can share news or ideas.
- Creates a dashboard suited for your needs.
- Notifications may get a bit excessive if you don't set them right.
- I'm not sure if there's an ability to hold video meetings, that would be really good.
December 12, 2019
Basecamp brought us all together!
We used Basecamp to be part of a joint promotion on Facebook - It was a giveaway where 12 various businesses needed to access and share info. it was a great 'all in one' place to keep things organised and to see at a glance what was completed and what still needed to be done.
- Easy to see what actions had been completed and what was outstanding.
- Quick way to get a message to multiple users.
- It all worked really well for our promotion - nothing extra was needed.
December 10, 2019
Communicate easily using Basecamp
We have a Ceridian Dayforce user group that is being administered via Basecamp. I am a part of the group and it is only being used to facilitate communication with the group members. Basecamp is a good tool that integrates information from all questions initiated. It is a good repository of past information.
- Easy to add new users and access user information.
- Easy to integrate with email.
- Data is organized well in Basecamp, by new discussions, calendar, projects etc.
- Base camp is good for communicating with other users but not apt for project management.
- It lacks advanced features in project management like milestones, and schedule charts.
- Many reports or files can be stored within the system and accessed easily. But it is difficult to filter files by document type.